To Estimate Arrival of Merchandise

Estimates are based on average arrival times that we typically see when delivering packages to our customers. These are not guaranteed dates as there are a lot of factors beyond Paul Fredrick's control that can delay a package. We cannot be held responsible if the delivery is not made in the estimated delivery window.

For orders with monogramming expect an additional 2 days for processing. Orders will ship with your selected method after the monogramming is complete.

For orders with alterations expect an additional 3 days for processing. Orders will ship with your selected method after the alterations are complete.

Order Processing

Most non-customized orders are processed in 2 business days. All packages are shipped on business days only. Most carriers deliver Monday through Friday, excluding Holidays. Allow 2 additional business days for processing of monograms, engraving and gift services. Alterations can take 5 business days to process. Changes cannot be made to in-progress orders.

Backordered Items

Backordered items will be shipped separately via Regular ground shipping when available, at no additional shipping cost to the customer

If you have any questions, e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.   or call customer service at 1-800-247-8162 Mon - Fri between the hours of 8:00am - 11:00pm EST.